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Account Under Review

Your account is currently being reviewed by our team. Some features may be temporarily limited.

Contact Us

Have a question or need assistance? We're here to help!

Get in Touch 📞

Our support team is available to assist you with any questions or concerns you might have about SpinMark Lottery.

Email Support

[email protected]

Head Office

Level 12, 385 Bourke Street

Melbourne, VIC 3000

Phone Support

1800 355 455

Available 9am-6pm AEST, Monday to Friday

Live Chat

Available in your account dashboard

Available 24/7 for logged-in users

Support Hours

Our team is available to assist you during the following hours:

  • Monday - Friday: 9:00 AM - 6:00 PM AEST
  • Saturday: 10:00 AM - 4:00 PM AEST
  • Sunday: Closed

Send Us a Message

Frequently Asked Questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend using our phone support during business hours.

Can I update my contact information?

Yes, you can update your contact information at any time through your account settings. It's important to keep your information current to ensure you receive important notifications.

How can I provide feedback about the platform?

We welcome all feedback! You can use this contact form and select "Feedback" as the subject, or provide feedback directly through your account dashboard. Your insights help us improve our services.

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