Terms & Conditions
Please read these terms carefully before using our services
Welcome to SpinMark Lottery. These Terms and Conditions govern your use of the SpinMark Lottery platform, including our website, mobile applications, and services (collectively referred to as the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree with any part of these terms, you must not use our Platform.
Important Notice
SpinMark Lottery operates under a license issued by the Australian Communications and Media Authority (ACMA) and complies with all Australian gambling laws and regulations. Our services are only available to individuals who are 18 years of age or older and are physically located in Australia.
1. Definitions
In these Terms and Conditions, unless the context otherwise requires:
- "Account" means the personal account created by you to access and use the Platform.
- "Content" means all information, text, graphics, logos, photographs, videos, software, and other materials displayed on our Platform.
- "NOVA ENTERTAINMENT PTY LTD" is the company that owns and operates SpinMark Lottery.
- "Platform" means the SpinMark Lottery website, mobile applications, and all services provided thereunder.
- "User" or "you" means any person who accesses or uses the Platform.
- "We", "us", or "our" means SpinMark Lottery, operated by NOVA ENTERTAINMENT PTY LTD.
2. Eligibility
To use our Platform, you must:
- Be at least 18 years of age;
- Be physically located in Australia when accessing our Platform;
- Have legal capacity to enter into a binding contract;
- Not be subject to any self-exclusion or similar restriction;
- Not be acting on behalf of any other person;
- Use the Platform solely for personal, non-commercial purposes.
We reserve the right to verify your age, identity, and location at any time. If we discover that you do not meet the eligibility requirements, we may suspend or terminate your Account and void any transactions.
3. Account Registration and Security
To use our services, you must create an Account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
You agree to:
- Create only one Account;
- Provide accurate and truthful information during registration;
- Keep your Account credentials secure and confidential;
- Update your Account information promptly if there are any changes;
- Notify us immediately of any unauthorized use of your Account or any other security breach.
We reserve the right to refuse registration, suspend or terminate Accounts, or restrict access to the Platform at our sole discretion without prior notice.
4. Platform Rules and Conduct
When using our Platform, you agree not to:
- Violate any applicable laws or regulations;
- Use the Platform for any illegal or unauthorized purpose;
- Attempt to gain unauthorized access to any part of the Platform;
- Interfere with or disrupt the Platform or servers or networks connected to the Platform;
- Circumvent, disable, or otherwise interfere with security-related features of the Platform;
- Use any robot, spider, scraper, or other automated means to access the Platform;
- Create multiple accounts or share your account with others;
- Engage in fraudulent activities, money laundering, or any other suspicious conduct;
- Use another person's payment details without their consent;
- Harass, abuse, or harm another person;
- Impersonate another person or misrepresent your affiliation with any person or entity.
5. Lottery Games and Draws
5.1 Game Rules
Each lottery game offered on our Platform has specific rules, odds, and prize structures. You are responsible for familiarizing yourself with the rules of any game you choose to play. Detailed game rules are available on our Platform and are incorporated into these Terms and Conditions by reference.
5.2 Draws and Results
All draws are conducted using certified random number generation technology under the supervision of independent auditors. Draw results are final and binding. In the event of any discrepancy between displayed results and the official records, the official records will prevail.
5.3 Prize Claims and Payments
Prize claim procedures depend on the prize amount:
Prize Amount | Claim Process | Processing Time |
---|---|---|
Up to $1,000 | Automatically credited to your Account | Immediate |
$1,001 - $10,000 | Request withdrawal through your Account | 1-3 business days |
Above $10,000 | Contact customer service for verification process | 5-10 business days |
We reserve the right to verify your identity and eligibility before processing any prize payments. Prizes must be claimed within 12 months of the draw date, after which the prize will be forfeited.
6. Financial Terms
6.1 Deposits
You may deposit funds into your Account using approved payment methods. Minimum and maximum deposit limits apply and are displayed on the deposit page. We reserve the right to change these limits at any time.
6.2 Withdrawals
You may withdraw available funds from your Account at any time, subject to verification requirements. Withdrawals will generally be processed using the same method used for deposits, where possible. Processing times vary depending on the withdrawal method.
6.3 Fees
We do not charge fees for deposits or withdrawals. However, your payment provider may impose their own fees, which are your responsibility.
6.4 Taxation
You are solely responsible for any tax liability arising from your winnings. We may be required to report certain winnings to tax authorities in accordance with applicable laws.
7. Responsible Gambling
We are committed to promoting responsible gambling practices. We provide tools to help you manage your gambling activity, including:
- Deposit limits
- Session time reminders
- Self-exclusion options
- Account closure
We encourage you to gamble responsibly and within your financial means. If you or someone you know may have a gambling problem, please visit Gambling Help Online or call the Gambling Helpline at 1800 858 858.
Responsible Gambling Reminder
Gambling should be entertaining and not a way to make money. Only gamble with funds you can afford to lose, and never chase your losses. Set a budget and stick to it.
8. Intellectual Property
All Content on our Platform, including logos, trademarks, text, graphics, software, and other materials, is protected by intellectual property rights and is owned by us or our licensors. You may not copy, reproduce, distribute, modify, or create derivative works from any Content without our express written permission.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Platform for personal, non-commercial purposes in accordance with these Terms and Conditions.
9. Privacy and Data Protection
We collect, process, and store your personal information in accordance with our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our Platform, you consent to our collection and use of your personal information as described in the Privacy Policy.
10. Limitation of Liability
To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from or in connection with your access to or use of the Platform, whether based on warranty, contract, tort, or any other legal theory.
Our total liability to you for any claim arising from or related to these Terms and Conditions or your use of the Platform shall not exceed the amount paid by you to us in the 12 months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless SpinMark Lottery, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms and Conditions, or your violation of any rights of another.
12. Termination
We may terminate or suspend your Account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.
You may terminate your Account at any time by contacting our customer support. Upon termination, your right to use the Platform will immediately cease, and any remaining funds in your Account will be returned to you, subject to verification requirements.
13. Changes to Terms and Conditions
We may modify these Terms and Conditions at any time. We will notify you of any material changes by posting the updated Terms and Conditions on our Platform and, where appropriate, via email. Your continued use of the Platform after such notification constitutes your acceptance of the modified Terms and Conditions.
14. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any dispute arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.
Before initiating any legal proceedings, you agree to attempt to resolve any dispute through good-faith negotiations with us.
15. Miscellaneous
15.1 Entire Agreement
These Terms and Conditions, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Platform.
15.2 Severability
If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms and Conditions shall not be considered a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms and Conditions or your rights under these Terms and Conditions without our prior written consent. We may assign our rights and obligations under these Terms and Conditions without restriction.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact our Customer Support team: